18 year old Vic McQueen discovers she can cross an old covered bridge on her motorbike and it will take her anywhere in the world where a lost thing is located. Meanwhile a mysterious old man named Charlie Manx kidnaps a young boy, killing his parents, and seems to be draining his life force as they drive to a mysterious place called "Christmasland." Maggie, a young woman who was friends with the boy and his family, has the special power of drawing Scrabble tiles from in a bag that spell out a clue to find missing things. She uses this to try and find the lost boy.